100% Money Back Guarantee or Exchange (minus shipping & taxes)


Our policy is that if you are not happy with any Honey product, we'll gladly exchange unopened products. No Refunds.

All sale items are final.  No exchange or returns on sale items.


  • Call Us 718-366-3540
    Our Online Service Team will provide a pre-paid return label via email


  • Print It
    Print the label from your email. Please click HERE download the necessary form to complete your return or exchange. Include the form in the return package.  *Please let us know if the item was a gift on the form


  • Pack It
    Carefully pack items into the box and include the completed invoice. Seal the box and affix the prepaid label to the outside.


  • Ship It
    Take the package to any USPS location or request a pickup by contacting USPS (subject to USPS fees). Full instructions are included in the return label email.


  • Once your items have been received we will process your refund or send out your exchange. Please allow up to 3 weeks from the time you call until the time you receive your refund on your exchange.


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